At Kwickgaadi, your safety—both digital and physical—is our top priority. We implement industry-standard security practices to protect your personal information, payment data, and the overall integrity of your rental experience.

1.  Data Security

We follow stringent measures to ensure your data is always protected:

 Information Encryption

• All personal and payment data is transmitted via SSL (Secure Socket Layer) encryption.
• Sensitive data such as passwords and financial information are stored using industry-standard hashing and encryption protocols.

 Secure Servers

• Our servers are hosted in ISO-certified, firewall-protected data centers.
• Regular vulnerability scans and updates are conducted to prevent unauthorized access.

 Limited Access Control

• Only authorized personnel can access customer data for support, billing, or verification.
• Staff undergo regular security training and are bound by non-disclosure agreements.

2.  Identity Verification

To ensure only legitimate users access our services:

• Customers must provide a valid government-issued ID and driver's license.
• Document verification is performed using secure document processing tools.
• Repeated failed verifications or suspicious documents will result in booking rejection.

3.  Vehicle Security

We ensure every rental vehicle is safe, clean, and road-ready:

• Regular maintenance checks and safety inspections are conducted on all vehicles.
• Select vehicles are equipped with GPS tracking and immobilizers for theft protection.
• In case of emergencies, our support team is available 24x7.

4.  Payment Security

Kwickgaadi uses PCI DSS-compliant payment gateways to handle all transactions.

• We do not store credit/debit card numbers on our servers.
• All transactions are processed through trusted third-party providers like Razorpay, Stripe, or Paytm.

5.  Fraud Detection & Prevention

To combat fraud and misuse:

• AI-driven systems monitor bookings, logins, and payments for suspicious activity.
• Accounts showing abnormal behavior are flagged for manual review or temporarily suspended.

6.  App & Website Security

• Our website and mobile app undergo penetration testing and code audits regularly.
• All APIs are protected with rate-limiting, authentication tokens, and firewalls.

7.  Report a Security Issue

If you believe your account has been compromised or notice any unusual activity, please report it immediately:

  Email: hello@kwickgaadi.com
 

8.  Updates to Security Practices

We continuously review and update our security policies in line with technological advancements and legal requirements. Major updates will be notified via email or on our platform.